Privacy & Cookies

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.3 In this policy, "we", "us" and "our" refer to Harrowby Lodge Nursing Home.

2. Personal data

2.1 We do not store your personal data, the only information we have access to is any information you choose to share with us by sending us a message through our contact forms.

3. Amendments

3.1 We may update this policy from time to time by publishing a new version on our website.

3.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

3.3 We may notify you of significant changes to this policy by email.

4. Third party websites

4.1 Our website includes hyperlinks to, and details of, third party websites.

4.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

5. About cookies

5.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

5.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

5.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

6. Cookies that we use

6.1 We use cookies for the following purposes:

(a) Authentication - we use cookies to identify when you visit our website and as you navigate our website;

(b) Analysis - we use cookies to help us to analyse the use and performance of our website and services.

7. Cookies used by our service providers

7.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

8. Managing cookies

8.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en(Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences(Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/(Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies(Internet Explorer);

(e) https://support.apple.com/kb/PH21411(Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy(Edge).

8.2 Blocking all cookies will have a negative impact upon the usability of many websites.

8.3 If you block cookies, you will not be able to use all the features on our website.

9. Cookie preferences

9.1 You can manage your preferences relating to the use of cookies on our website by contacting us.

10. Our details

10.1 This website is owned and operated by Harrowby Lodge Nursing Home.

10.2 We are registered in England No. 4985545

10.3 You can contact us:

(a) using our website contact page.

(b) writing to us Harrowby Lodge Nursing Home, 4 Harrowby Lane, Grantham, NG31 9HX